Shipping policy
Shipping Policy for the UK
1. Shipping Zones:
We offer shipping within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.
2. Shipping Methods:
We offer the following shipping methods for orders within the UK:
- Tracked 48 – 2 working days, with tracking & photo – £3.50
- 1st Class – No tracking – £3.05
- 2nd Class – No tracking – £1.99
3. Order Processing Time:
Orders are typically processed and dispatched within 1-2 business days after payment confirmation. Please note that orders placed on weekends or public holidays will be processed on the following business day.
4. Estimated Delivery Times:
Delivery times are estimated by Royal Mail and may vary slightly during busy periods.
5. Tracking:
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number if the chosen option allows it.
6. Shipping Costs:
The shipping cost will be displayed during the checkout process before payment is completed. As well as it is shown already under each product information.
7. Customs and Duties:
Orders shipped within the UK are not subject to customs duties or import taxes.
8. Delivery Address:
Please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete address information.
9. Delivery Attempts:
Our shipping carriers will attempt delivery to the provided address. If delivery is unsuccessful, a delivery notification may be left, and you may need to arrange re-delivery or pick up the package from a designated location.
10. Contact Us:
If you have any questions or concerns about our shipping policy, please contact us at info@aureliasgold.com . Our customer service team is available to assist you with any inquiries you may have.
By placing an order with us, you acknowledge and agree to abide by our shipping policy as outlined above.